Terms of Use

Throughout the Hauttum website, the terms “we,” “us,” and “our” refer to Hauttum. Hauttum offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Use, including any additional terms, conditions, and policies referenced herein or available through hyperlinks. These terms apply to all users of the website, including browsers, customers, merchants, and contributors of content.

Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these terms. If you do not agree with all the terms and conditions, you must not access the website or use our services.

Any new features or tools added to our store will also be subject to these Terms of Use. We reserve the right to update, change, or replace any part of these terms by posting updates on our website. It is your responsibility to review this page periodically. Your continued use of the website following the publication of changes constitutes acceptance of the updated terms, subject to applicable law.

Our online store may be hosted on Shopify or another e-commerce platform that enables us to offer our products and services online.

Section 1: Online Store Terms

By agreeing to these Terms of Use, you confirm that you are at least the age of majority in your jurisdiction of residence or that you have the necessary consent to allow any minor dependants under your care to use this website.

You may not use our products or services for any illegal or unauthorised purpose, nor may you violate any applicable laws while using our website, including intellectual property laws.

Any breach or violation of these terms may result in the suspension or termination of your access to our services, subject to applicable law.

Section 2: General Conditions

We reserve the right to refuse service to anyone for legitimate reasons, subject to applicable law.

You understand that content you submit, excluding payment card information, may be transferred across various networks and adapted to meet the technical requirements of connecting networks or devices. Payment card information is handled through appropriate secure payment processes.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of our website, services, or content without our prior written permission.

The headings used in these terms are included for convenience and do not limit or otherwise affect the interpretation of the provisions.

Section 3: Accuracy, Completeness, and Timeliness of Information

We make reasonable efforts to ensure that the information on our website is accurate and up to date. However, we cannot guarantee that all information will always be complete, accurate, or current.

The content on this website is provided for general informational purposes and should not be treated as the sole basis for making decisions without consulting more appropriate sources where necessary.

Our website may occasionally contain historical information, which is provided for reference only. We reserve the right to modify website content at any time, although we are not obligated to update every piece of information unless required by law.

Section 4: Modifications to Services and Prices

Prices for our products are subject to change without prior notice, except where otherwise required by applicable law.

We reserve the right to modify, suspend, or discontinue any part of our website, services, or product offerings when necessary.

We will not be liable for changes, price adjustments, suspensions, or discontinuations to the extent permitted by applicable law.

Section 5: Products and Services

Certain products may be available exclusively through our website and may be produced in limited quantities.

At Hauttum, we focus on thoughtful production, using deadstock fabrics and limited-availability textiles sourced from luxury brands and European factories where available. Our collections are produced in small batches by artisans and craftspeople, with an emphasis on individuality, craftsmanship, and reducing unnecessary textile waste.

Due to the limited availability of certain fabrics, designs, prints, and materials, some products may not be restocked once sold out. Product availability may therefore vary, and we cannot guarantee that a sold-out item will become available again.

We make reasonable efforts to display product images, colours, materials, and descriptions as accurately as possible. However, colours may appear differently depending on your screen, device settings, lighting, and other factors. Variations in fabric texture, appearance, or finish may also occur due to the nature and availability of the materials used.

We reserve the right to limit product quantities, restrict sales to certain regions where legally permitted, modify product descriptions, or discontinue products, subject to applicable law and any confirmed order obligations.

All products remain subject to the applicable Refund and Return Policy.

Section 6: Accuracy of Billing and Account Information

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving suspected fraud, incorrect pricing, product unavailability, or inaccurate order information, subject to applicable law.

If we make a material change to or cancel an order, we may attempt to notify you using the email address, telephone number, or billing information provided when placing the order.

You agree to provide current, complete, and accurate purchase and account information. You are responsible for updating your contact and payment details where necessary to help us process transactions and communicate with you.

For further information, please review our Refund and Return Policy.

Section 7: Optional Third-Party Tools

Our website may provide access to third-party tools or services that we do not own, monitor, or control.

Such tools may be provided on an “as available” basis and may be subject to the terms and conditions of their respective providers. Your use of third-party tools is at your own discretion, and you should review the applicable terms before using them.

Any new features, tools, or services introduced through our website will also be subject to these Terms of Use.

Section 8: Third-Party Links

Our website may contain links to third-party websites, products, or services that are not affiliated with Hauttum.

We are not responsible for the content, accuracy, privacy practices, or policies of third-party websites. We do not endorse or assume responsibility for third-party materials, products, or services merely because they are linked from our website.

Please review the relevant third-party terms and privacy policies before engaging in transactions or sharing personal information with those websites.

Section 9: User Comments, Feedback, and Submissions

If you submit comments, suggestions, feedback, ideas, or other materials to Hauttum, you confirm that you have the right to share that content and that it does not violate any third-party rights or applicable laws.

You must not submit content that is unlawful, misleading, abusive, defamatory, discriminatory, obscene, or harmful to the operation of our website.

Where you voluntarily submit feedback or suggestions, you grant Hauttum permission to use that feedback to improve our products and services, subject to applicable law and any agreed restrictions.

We reserve the right to moderate or remove content that violates these terms or applicable laws. We are not responsible for user-submitted content posted by third parties.

Section 10: Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, process, and protect your personal information.

Section 11: Errors, Inaccuracies, and Omissions

Occasionally, our website or services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery timelines, or availability.

We reserve the right to correct errors, update information, or cancel affected orders where necessary and legally permissible. Where an order has already been placed, any changes or cancellations will be handled in accordance with applicable law and our obligations to customers.

We are not obligated to update every piece of information on our website unless required by law.

Section 12: Prohibited Uses

You may not use our website or its content:

• For any unlawful purpose or to encourage unlawful activity.

• To violate applicable laws, regulations, or third-party rights.

• To infringe upon Hauttum's or another party's intellectual property rights.

• To harass, abuse, threaten, defame, or discriminate against others.

• To submit false, misleading, or fraudulent information.

• To upload or transmit viruses, malware, or other harmful code.

• To collect or misuse the personal information of other users.

• To send spam, conduct phishing activities, or engage in unauthorised data collection.

• To interfere with or circumvent the security features of our website or related services.

We reserve the right to suspend or terminate access to our services if these prohibited uses are identified, subject to applicable law.

Section 13: Disclaimer of Warranties and Limitation of Liability

We strive to provide a reliable website and a positive shopping experience. However, we do not guarantee that our website or services will always be uninterrupted, error-free, secure, or available at all times.

To the extent permitted by applicable law, the website and its services are provided on an “as available” basis.

Hauttum will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services, except where such liability cannot be excluded under applicable law.

Nothing in these terms excludes or limits any consumer rights, statutory warranties, or liabilities that cannot legally be excluded or limited under applicable law.

Section 14: Indemnification

You agree to indemnify and hold Hauttum and its relevant representatives, employees, partners, contractors, and service providers harmless from third-party claims, losses, or reasonable expenses arising directly from your unlawful use of the website, your violation of these terms, or your infringement of another party's rights, to the extent permitted by applicable law.

Section 15: Severability

If any provision of these Terms of Use is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary. The remaining provisions will continue to apply to the extent they remain valid and enforceable.

Section 16: Termination

These Terms of Use remain effective unless terminated by you or Hauttum in accordance with their provisions and applicable law.

We may restrict or terminate access to our services if we reasonably believe that a user has violated these terms or applicable law.

Any obligations or liabilities incurred before termination will continue to apply where legally required.

Section 17: Entire Agreement

These Terms of Use, together with the policies published on our website, constitute the agreement governing your use of our website and services, subject to applicable law.

Our failure to exercise or enforce any right under these terms does not constitute a waiver of that right.

Section 18: Governing Law

These Terms of Use shall be governed by and interpreted in accordance with the laws of India, subject to applicable consumer protection laws and any mandatory legal rights available to customers in their jurisdictions.

Section 19: Changes to These Terms of Use

We reserve the right to update, change, or replace any part of these Terms of Use by publishing revisions on our website.

It is your responsibility to review this page periodically. Continued use of our website after changes are published will be subject to the updated terms, to the extent permitted by applicable law.

Section 20: Contact Information

If you have any questions about these Terms of Use, please contact the Hauttum team through the contact details provided on our official website.